Tail Town Pet Resort, Inc.

Welcome to Tail Town Pet Resort's Privacy Policy. This Privacy Policy describes how Tail Town Pet Resort, Inc. ("we," "us," or "our") collects, uses, and discloses your information when you use our website at tailtownpetresort.com (the "Site").

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at the information provided below.

When you visit our Site, we may collect certain information about you, which may include:

• Personal Information: Information that you provide to us such as your name, address, email address, phone number, and pet information.
• Transaction Information: If you make a reservation or purchase through our Site, we collect information about the transaction, such as service details and billing information.
• Log and Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, pages viewed, and time spent on pages.

We use the information we collect to:

• Process and fulfill your reservations and requests
• Communicate with you about our services
• Improve our website and customer experience
• Send you administrative information
• Respond to your inquiries and provide customer support

We do not sell or share your personal information with third parties for their direct marketing purposes.

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as website hosting, data analysis, payment processing, and customer service.
• Legal Requirements: We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations.

All credit card transactions made through our Site are processed securely and hosted off-site by our payment processing partners. We do not store any credit card information on our servers. Our payment processors maintain industry-standard security measures to protect your financial information.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal information we have collected about you.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

If you have questions or comments about this policy, you may contact us at:

Tail Town Pet Resort, Inc.
580 Quantum Rd NE
Rio Rancho, NM 87124
Phone: 505.891.4100
Email: [Your Email Address]

This Privacy Policy was last updated on 5/9/2025.